1. Shipping
– Shipping Methods: We offer all kind of shipping’s Normal Shipping & Express Shipping.
– Shipping Locations: We currently ship to addresses within India.
– Shipping Costs: Shipping costs are calculated based on the location we are shipping.
2. Delivery Times
– Processing Time: Orders are typically processed same day after payment confirmation.
– Estimated Delivery Time: Estimated delivery times vary depending on the shipping method selected and the destination. Typically, deliveries take between 5 to 6 Days.
– Delays: We are not responsible for delays in shipping or delivery due to factors outside of our control, such as weather, customs delays, or carrier issues.
3. Tracking Orders
– Order Tracking: Once your order has shipped, you will receive a shipping confirmation email with tracking information.
– Tracking Information: You can track your order using the provided tracking number on our website or directly on the carrier’s website.
4. Shipping Restrictions
– Restricted Items: Some items may be subject to shipping restrictions due to legal or logistical reasons. We will notify you if any restrictions apply to your order.
– International Shipping: Customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country.
5. Lost or Damaged Shipments
– Lost Shipments: In the event that a shipment is lost in transit, please contact us promptly. We will work with the carrier to investigate and resolve the issue.
– Damaged Shipments: If you receive a damaged shipment, please take photos of the packaging and damaged items, and contact us immediately. We will arrange for a replacement or refund.
6. Contact Us
– If you have any questions about our shipping and delivery policy, please contact us at : info.aruvana@gmail.com
